Our Pricing = Your Savings

Providing excellent customer service is the most important thing you can do for your bottom line. Contact One provides cost-effective, 24/7 answering services at a fraction of the expense of an in-house team member, and you only pay for the minutes we are working for you.

How we can help / Benefits

2X

News of bad customer service reaches nearly twice as many people as stories of excellent service

67%

Percentage of consumers who hang up if they can’t reach a live person

$3

Average hourly cost of 24/7/365 Contact One live agent answering services

89%

Percentage of in-house employees who report wasting time at work every day

Custom Pricing

Answering services are not one-size-fits-all. Whatever your industry or the size of your business, Contact One can develop a cost-effective solution for your customer service needs.

24/7 service call management, relaying service requests via text message
  • Calls per month: 50
  • Monthly coverage: 60 hours
  • Average monthly invoice: $120
After hours and weekends call management: Message taking and call forwarding to on-call attorney
  • Calls per month: 120
  • Monthly coverage: 90 hours
  • Average monthly invoice: $185
After-hours and weekend call management, complex on-call schedule and call processing protocol, secure HIPAA-compliant instant messaging platform for patient information
  • Calls per month: 1500+
  • Monthly coverage: 600 hours
  • Average monthly invoice: $4300
  • Cost per physician: $140
After-hours and weekend coverage, relaying calls to on-call doctor via secure instant message
  • Monthly coverage: 325 hours
  • Average monthly invoice: $1150
  • Calls per month: 220-280
  • Monthly coverage: 180 hours
  • Average monthly invoice: $685
Call and schedule management, including appointment setting, when in-house team is unavailable
  • Monthly Coverage: 200 hours
  • Calls per month: 300
  • Average monthly invoice: $875
  • Calls per month: 400
  • Monthly coverage: 320 hours
  • Average monthly invoice: $2300
24/7 receptionist services for two different locations. Appointment booking and rescheduling, message taking, call forwarding
  • Calls per month: 1000-1200
  • Monthly coverage: 510 hours
  • Average monthly invoice: $4,750